JV
Juan V
1 reviews | Active since Jul 2025
30 Jul 2025, 10:06
Ikhoka terrible after sales service
What a terrible experience, I have been waiting 10 days now already for Luanda Shabalala to get back to me or update me on progress, but when I on board with Ikhoka they very fast, but after sales service is absolutely terrible. I have been unable to accept card payments for the past 10 days. Shocking to say the least
Helpful (0)
Replies (3)0
Replies (3)
iKhokha's replyOfficial
30 Jul 2025, 10:20Hi Juan,
Thank you for bringing this to our attention, and we're truly sorry for the delay and the frustration this has caused. We understand how critical it is for your business to be able to accept card payments. We’ve urgently escalated this matter to ensure it receives immediate attention. A member of our team will be in touch with you shortly to provide a clear update and resolution. We sincerely apologize for the inconvenience and appreciate your patience while we work to make this right.
Kind Regards, The iKhokha Team
Thank you for bringing this to our attention, and we're truly sorry for the delay and the frustration this has caused. We understand how critical it is for your business to be able to accept card payments. We’ve urgently escalated this matter to ensure it receives immediate attention. A member of our team will be in touch with you shortly to provide a clear update and resolution. We sincerely apologize for the inconvenience and appreciate your patience while we work to make this right.
Kind Regards, The iKhokha Team
iKhokha's reply30 Jul 2025, 10:20
Official
Hi Juan,
Thank you for bringing this to our attention, and we're truly sorry for the delay and the frustration this has caused. We understand how critical it is for your business to be able to accept card payments. We’ve urgently escalated this matter to ensure it receives immediate attention. A member of our team will be in touch with you shortly to provide a clear update and resolution. We sincerely apologize for the inconvenience and appreciate your patience while we work to make this right.
Kind Regards, The iKhokha Team
Thank you for bringing this to our attention, and we're truly sorry for the delay and the frustration this has caused. We understand how critical it is for your business to be able to accept card payments. We’ve urgently escalated this matter to ensure it receives immediate attention. A member of our team will be in touch with you shortly to provide a clear update and resolution. We sincerely apologize for the inconvenience and appreciate your patience while we work to make this right.
Kind Regards, The iKhokha Team
JV
Juan V's updateReviewer Update
30 Jul 2025, 11:14I await your call
JV
Juan V's update30 Jul 2025, 11:14
Reviewer Update
I await your call
iKhokha's replyOfficial
30 Jul 2025, 12:18Hi Juan,
Our agent is currently assisting you and will get back to you shortly.
Kind Regards, The iKhokha Team
Our agent is currently assisting you and will get back to you shortly.
Kind Regards, The iKhokha Team
iKhokha's reply30 Jul 2025, 12:18
Official
Hi Juan,
Our agent is currently assisting you and will get back to you shortly.
Kind Regards, The iKhokha Team
Our agent is currently assisting you and will get back to you shortly.
Kind Regards, The iKhokha Team