Ikhoka service sucks now.

I think that the company is losing the service that made us go to them in the first place. I bought my second machine for my second business after selling the first one because the service was awesome. This time however things had gotten so bad That I recommend no one else to ever make the mistake of using Ikhokha it has been months and my machine is still not set up, because the documents I sent and they acknolage they have has not been sent to FICA, when I opened a case for my complaint no one even contacted me. so worning to all if you want a yelow ornament that cost you money and you can not use then this is the company for you