MB
Martin B

1 reviews | Active since Jun 2019

06 Jun 2019, 14:11

Ikhoka *******.

What a a bad experience dealing with such a arrogant company. They sell a device that does not work and then make as if it is the customers fault. They then try and up sell a more expensive device . Customer support is non existent and if you get hold of a consultant they try and shift blame rather than help you. The standard reply is buy a more expensive device ????? Why the hell then sell he entry level device????? Trying to shift redundant stock onto customers? Let us see how long it going to take to get my money back if ever......

0
Replies (1)
iKhokha
iKhokha's reply07 Jun 2019, 09:13
Official
Hi Martin, 
Prom from iKhokha here. 

I am so sorry for the experience you've had. This is not one that we wish our merchants to have with iKhokha. 
I will do all I can to try and resolve this y any mean. Please can you email me, ***, your contact details and I will make sure we get in touch by lunch time today. 

Once again, I sincerely apologise for this experience. 
Prom 

Best regards,