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Susan C
1 reviews | Active since Nov 2020
14 Oct 2021, 15:47
Ikhoka bad customer service
The worst customer service ever.I have been trying to change banking details with them.After sending endless e-mails back and forth and then this document,then that document still no luck.My company uses this machine every day and rhey are making good money from us,so to get this kind of service is not on.Will rather go Yoco and not advice any one to by a Ikhoka machine,no service.
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Replies (3)0
Replies (3)
iKhokha's replyOfficial
14 Oct 2021, 16:00Hi Susan. We are sorry that you have not had a pleasant experience with us. We would like to turn this around for you, we will be in touch with you shortly with feedback.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply14 Oct 2021, 16:00
Official
Hi Susan. We are sorry that you have not had a pleasant experience with us. We would like to turn this around for you, we will be in touch with you shortly with feedback.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
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Susan C's updateReviewer Update
15 Oct 2021, 15:05Thank you to Nehkeshni for solving my problem within 24 hours, you are a star. Friendly and professional, went beyond to assist me, thank you.
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Susan C's update15 Oct 2021, 15:05
Reviewer Update
Thank you to Nehkeshni for solving my problem within 24 hours, you are a star. Friendly and professional, went beyond to assist me, thank you.
iKhokha's replyOfficial
15 Oct 2021, 15:25Hi Susan, thank you for the great feedback.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply15 Oct 2021, 15:25
Official
Hi Susan, thank you for the great feedback.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team