I feel ****med by IKhokha

The experience I had with IKhokha is heartbreaking and distasteful. Never been so disappointed in a company this much . IKhokha has messed me around completely. I had an advance with IKhokha and it's been my ever end . I tracked my advance up until it's paid off . Well that's what I thought cause my balance owed was on R0, till I started receiving emails from retail capital saying that I haven't been transacting with my speed point and meaning I'm not making payments on my advance which to my knowledge was paid up . I then contacted IKhokha and they told me they not sure as to why retail sent me such a email cause my advance is paid up as shown on their side aswell but they will sort it out . And I left it as is . As time went on I still received these emails from Retail capital stating I'm not transacting or paying advance whereas o was using my IKhokha speedpoint DAILY. This then affected me when I wanted a readvance cause according to my knowledge I was done paying R125k already. When I called retail capital regarding the emails they asked me " who said my advance is paid up " which left me confused and thinking retail capital is being *********** till I called IKhokha. Then they took a look into my account and said they had made a error on my account and mistakenly put a cash injection of R7000 on 5th December in my account bringing my advance down by mistake . So hence my advance paid up on 28 December. 💔💔💔. I didn't understand this and drove directly to IKhokha offices in umhlanga to be told that this is the mistake they made on my account 💔 I even told them if they would've seen their mistake on the very moment it was fine as business was busy , and now they do this to me in January where I planned to improve my business I must take on this R7000 for their negligence. Secondly when I go on my statements there is no injection of R7000 I feel so ****med by this company in such a difficult time already . I was taking it all in and taking my loss due to their negligence but today I woke up to a email from retail capital saying they not receiving transactions from me again where as I'm using the speedpoint again and now I've also been paying the 24% towards retail capital since IKhokha put that R7000 back on my balance. I've never had such hatred in my heart for a company before what they've done to me is insane