Huge disaster with Ikhoka. Think twice before you get their machine.

Hi Ikhokha Team. We are completely disappointed service that we got so far. First a fall, we gave all documentation for FICA and provided all other informations while we were signed up. There was no indication that they will block the machine after couple of transactions?!!! after 2 or 3 days for only 2 or 3 transactions? They have stop our machine block our settlement... Reason *****?!! *****... Well, not acceptable. Then they have asked shop photos and original invoice, address of the shop etc.... All ok but not very pleasant... Why you didn't ask all those questions while we were busy signing up?.... All on top, Today is Friday and i urge the gentlemen who was dealing with us seems no care regarding to our loss... Machine doesn't accept if you insert to card and seems machine is faulty. I have asked urgent replacement. Guess what of course nobody give a damn. We already cancelled our Nedbank machine and siting here no machine for weekend because machine is faulty...Think twice before you getting Ikhoka. Because support is not so good, fast and sharp... For our all other business wont use Ikhokha for sure...