Horrific

I have been using ikhokha for over 3 years for 2 small businesses and without a fail every week there is a "network" error which leads me to explaining to each client that a reversal will occur within 5 minutes, some clients are not so amenable and will claim the payment has gone through as a pending purchase. Nonetheless over the past two weeks I've been sent "apologies for the interruption from our 3rd party we cannot process payments" which I would only receive 3-4 hours later Today the 14th of May ikhokha was non-functional for 7 hours which lead me to lose an enormous amount of profit considering it's a Friday- relaying on clients to go home and send me an EFT. I called the customer line and explained the amount of money I'm losing and the gentleman simply turned around and said "oh shame sorry to hear that" insidiously. I do not reccomend this pay point it will only disrupt your business.