FM
Fanyana M
1 reviews | Active since Aug 2009
14 Oct 2024, 17:28
High Transaction charges.
With average 3.73% deduction per transaction, this wasn't communicated to me when I purchased the machine, this a good company, but I honestly think they need to look at their charges, they too very high, my problem was eventually solved, I wouldn't recommend them to any SMMEs.
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iKhokha's replyOfficial
15 Oct 2024, 07:48Hi Fanyana, thank you for your feedback. We understand your concerns regarding transaction fees and apologise if this wasn’t communicated upfront. We strive to be transparent and will take your input into consideration as we continuously work to improve our service. We're glad your issue was resolved and appreciate your honest review.
Best regards,
iKhokha's reply15 Oct 2024, 07:48
Official
Hi Fanyana, thank you for your feedback. We understand your concerns regarding transaction fees and apologise if this wasn’t communicated upfront. We strive to be transparent and will take your input into consideration as we continuously work to improve our service. We're glad your issue was resolved and appreciate your honest review.
Best regards,