Heart attack inducing service

I bought ikhokha card machine online two weeks ago. It took forever to reach me through Ram couriers because they (ikhokha/Ram) had the address wrong. It was first delivered to Standerton Mpumalanga vs Haartbee****rt North west.

I finally received and started to use the machine. To my horror , i was not getting any money into the business account on the days they undertook to transfer it. When i called and told them that i had bought the machine online, the agents lost interest. A journey of pillar to post started

When i finally got someone to help, they told me what sounded obvious and yet nobody told me about it "Sir, we cant pay over your card transactions until we receive your fica documents" she said. "Which fica documents" i asked. " I dont deal with fica documents and i am not sure which ones, so i will get someone from fica dept to call you" she responded. Needless to say nobody called and i then took my own initiative to send anything that i thought would a fica document. only then i had a call and email with a form to fill. I dully filled the form and emailed it back. I was still not getting any payments of the card transactions made and i was getting worried that i was not gonna get any money back. I then decided to go public on twitter and my problems were solved.

SO, YOU BE THE JUDGE