NL
NOnkosi L

1 reviews | Active since Jul 2025

25 Jul 2025, 07:07

Funds settled in a closed account.

IKhokha has settled the funds to a closed bank account and I have sent all the proof of the account closure. The account was closed in April. I have been calling almost every day,I have sent emails.Everyday a new escalation gets sent to management! This service is very unprofessional. No one seems to know what they are doing. Please can I get my money !!!!😡It is exactly a month and nothing has been resolved.

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Replies (1)
iKhokha
iKhokha's reply25 Jul 2025, 09:00
Official
Hi Nonkosi Limbende, We sincerely apologize that our processes have led to your disillusionment. We deeply regret the challenges you've experienced and are committed to assisting you with your settlement query.

To facilitate an immediate resolution, kindly inbox us the email address associated with your profile, along with your preferred contact details. We look forward to resolving this matter for you promptly.