TZ
Tsietsi Z

1 reviews | Active since Aug 2016

28 Feb 2022, 11:34

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I was interested in taking the Ikhokha prepaid service machine, i started the process with Wendy Gwala and we did everything till they sent me a what's app telling me that my line of business its not supported by them. I said ok cancel and refund. From the 8 Feb till date they have not responded now im being ignored. This is really ***** as i told them that i will escalate they still did not respond.

0
Replies (2)
iKhokha
iKhokha's reply28 Feb 2022, 11:58
Official
Hi Tsietsi,  thank you for reaching out to us. We are sorry that you have not had a pleasant experience with us. We would like to turn this around for you. We will be in touch to assist with resolving this as soon as possible. 
iKhokha
iKhokha's reply28 Feb 2022, 12:01
Official
Hi Tsietsi,  thank you for reaching out to us. We are sorry that you have not had a pleasant experience with us. We would like to turn this around for you. We will be in touch to assist with resolving this as soon as possible.