Extremely frustrating and poor service
I am so, so disappointed that we did not opt to rather buy the Yoco speed point. Everybody in the surrounding shops has the Yoco and has only raving responses about this devide.
If we can, I would like to cancel this order, be refunded and rather opt for another device that can be deliver or bought with more prompt customer service.
Extremely disappointed in your company service thus far.
Order number #2070.
Quick to received money, but very poor after sales service
Helpful (0)
Replies (2)0
Replies (2)
iKhokha's replyOfficial
08 Mar 2019, 15:23Hi Petro,
We apologise for the experience you have had and we would like to turn this around for you and have you as a valuable iKhokha merchant.
Can you please provide us with your contact details so our Support Manager can give you a call as soon as possible.
Our sincere apologies,
The iKhokha Team.
We apologise for the experience you have had and we would like to turn this around for you and have you as a valuable iKhokha merchant.
Can you please provide us with your contact details so our Support Manager can give you a call as soon as possible.
Our sincere apologies,
The iKhokha Team.
iKhokha's reply08 Mar 2019, 15:23
Official
Hi Petro,
We apologise for the experience you have had and we would like to turn this around for you and have you as a valuable iKhokha merchant.
Can you please provide us with your contact details so our Support Manager can give you a call as soon as possible.
Our sincere apologies,
The iKhokha Team.
We apologise for the experience you have had and we would like to turn this around for you and have you as a valuable iKhokha merchant.
Can you please provide us with your contact details so our Support Manager can give you a call as soon as possible.
Our sincere apologies,
The iKhokha Team.
iKhokha's replyOfficial
11 Mar 2019, 13:56Hi Petro,
We believe that a team member has been in touch with you and is currently assisting you with all of of your concerns.
Please let us know if there is anything we can do to help you further.
Kind regards,
The iKhokha Team
We believe that a team member has been in touch with you and is currently assisting you with all of of your concerns.
Please let us know if there is anything we can do to help you further.
Kind regards,
The iKhokha Team
iKhokha's reply11 Mar 2019, 13:56
Official
Hi Petro,
We believe that a team member has been in touch with you and is currently assisting you with all of of your concerns.
Please let us know if there is anything we can do to help you further.
Kind regards,
The iKhokha Team
We believe that a team member has been in touch with you and is currently assisting you with all of of your concerns.
Please let us know if there is anything we can do to help you further.
Kind regards,
The iKhokha Team