Exceptional Service, with a smile ~ Lushendren Pillay

As a stickler for great service my experience with the iKhokha brand was nothing short of impeccable. I often feel that as South Africans we have all somewhat become immuned to rather mediocre service - it is for this reason that I was taken aback by the poise and professionalism displayed by Lushendren Pillay on the phone.

Lushendren listened attentively, reassured me and then proceeded to methodically explain in the simplest terms the exact steps I needed to follow in order to resolve my query. He displayed a wealth of product knowledge, he was confident and instinctive whilst applying the troubleshooting methodology that he prescribed to.

IKhokha should be proud to have ambassadors like Lushendren on their team, it goes without saying that you go over and above prioritizing your customer needs by providing fast, efficient, world class service with a smile.