FR
Fatima R

1 reviews | Active since Jul 2011

04 May 2023, 17:57

Exceptional after sales service

Customer service is a delicate business and turning an irate customer into a loyalist takes courage and the willingness to go the extra mile. This is what I received from Glen Kistensamy this past week. He provided exceptional service with continuous feedback which ensured that I was ready to trade with an ikhokha machine 2 days after first speaking to him. Thank you Glen, I hope that you are celebrated for your professionalism and willingness to serve.

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Replies (1)
iKhokha
iKhokha's reply05 May 2023, 07:23
Official
Hi Fatima. Thank you so much for your feedback! At iKhokha, we always strive to give you the best service possible and will be sure to pass your message over to Glen. 

Kind Regards, 
The iKhokha Team.