DONT ORDER THE IKHOKHA MACHINE ONLINE

I have been an IKhokha customer for almost 5 years now, recently my two machine stopped working, I immediately ordered a new machine online. I used my personal email address to transact different from the one that I used. I realize that I should have used the email in my IKhokha profile. I called them to rectify , I even confirm the delivery address. That was last week.This morning called enquiring about the delivery of the machine, I found out it’s not even dispatched. Every hour am busy receiving an email about onboarding from Keshnee Chinnasam which I have already rep**** to say I don’t need onboarding as I am already a customer. It’s been 6 days. I don’t have machine. My shop is not making any card transactions. I called spoke to Mohammed he said I will receive a dispatch and I have not received anything, I need the machine as it’s a long weekend, this is where as an smme I make a money. For now I was requesting to cancel my order and immediately go buy a yoco machine in a store near me, because I doubt I’ll receive the machine any time soon