DN
Desigen N
1 reviews | Active since Apr 2015
02 Apr 2023, 09:01
DON'T DEAL WITH THEM
BIGGEST MISTAKE TO EVEN TRUST THESE GUYS. TO SET UP YOUR PROFILE AND TAKE YOUR MONEY FOR THE MACHINE IS VERY EASY AND SIMPLE WAIT TILL YOU SWIPE A BIG AMOUNT YOU WILL CRY. THEY WILL ASK FOR RIDICULOUS THINGS LIKE FOR EXAMPLE I HAD TO TAKE A PICTURE OF MY HOUSE WHERE I OPERATE FROM, TAKE A SELFIE NOW THEY WANT MY 3 MONTHS BANK STATEMENT IN ORDER FOR THEM TO RELEASE MY FUNDS WHICH IM WAITING FOR MANY DAYS NOW.... GUYS I RATHER PAY THAT EXTRA MONEY AND DEAL DIRECTLY WITH THE BANKS NO ISSUES WITH IT. I've MADE THE BIGGEST MISTAKE EVER... NOW I LOOK LIKE A ***** FRONT OF MY CLIENT AS HE PAID BUT I NEVER DELIVER...
Helpful (0)
Replies (3)0
Replies (3)
iKhokha's replyOfficial
02 Apr 2023, 09:38Hi Desigen, we are sorry to hear that your experience was anything less than excellent. It is never our intention to disappoint, we understand that someone from our team has been assisting with your query, and we assure you that we will be in touch to assist further as soon as we receive feedback from the bank regarding your profile.
iKhokha's reply02 Apr 2023, 09:38
Official
Hi Desigen, we are sorry to hear that your experience was anything less than excellent. It is never our intention to disappoint, we understand that someone from our team has been assisting with your query, and we assure you that we will be in touch to assist further as soon as we receive feedback from the bank regarding your profile.
DN
Desigen N's updateReviewer Update
02 Apr 2023, 12:08Good Morning, I've submitted the Invoice yesterday and further to that ABSA ***** has called my client whom swiped for the 2 laptops yesterday afternoon around 17:45 to verify if he had done the payment and asked the security questions.
What I'm failing to understand is that I spoke to Ricardo after 3pm yesterday and he stated that he had checked up and there is no outstanding information required and it's sitting at the bank for approval and now I'm told that around 2pm yesterday further documents was required.
Documents Submitted:
- CK
- I.D
- Invoice (Signed)
- And More
Correspondence:
ABSA ***** has communicated with the client whom swiped and he did all the verification with ABSA *****.
I'm failing to understand all this process honestly as I feel there is no communication at all between Ikhokha and ABSA.
I've included the client on this email so he can understand as to why he won't be getting his laptops on time and as to how Ikhokha is *********** as all verifications was conducted with myself and him.
DN
Desigen N's update02 Apr 2023, 12:08
Reviewer Update
Good Morning, I've submitted the Invoice yesterday and further to that ABSA ***** has called my client whom swiped for the 2 laptops yesterday afternoon around 17:45 to verify if he had done the payment and asked the security questions.
What I'm failing to understand is that I spoke to Ricardo after 3pm yesterday and he stated that he had checked up and there is no outstanding information required and it's sitting at the bank for approval and now I'm told that around 2pm yesterday further documents was required.
Documents Submitted:
- CK
- I.D
- Invoice (Signed)
- And More
Correspondence:
ABSA ***** has communicated with the client whom swiped and he did all the verification with ABSA *****.
I'm failing to understand all this process honestly as I feel there is no communication at all between Ikhokha and ABSA.
I've included the client on this email so he can understand as to why he won't be getting his laptops on time and as to how Ikhokha is *********** as all verifications was conducted with myself and him.
iKhokha's replyOfficial
03 Apr 2023, 09:04Good Morning, Desigen. We'd like to extend our most humble apologies for any trouble and inconvenience caused. We have received feedback from our ***** and Risk Team, your transactions have been settled from our end this morning and will reflect in your bank account anytime during the course of today. Please do not hesitate to reach out to us for any assistance.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply03 Apr 2023, 09:04
Official
Good Morning, Desigen. We'd like to extend our most humble apologies for any trouble and inconvenience caused. We have received feedback from our ***** and Risk Team, your transactions have been settled from our end this morning and will reflect in your bank account anytime during the course of today. Please do not hesitate to reach out to us for any assistance.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team