Don’t buy as they can’t repair your device or replace a battery

My machine won’t charge and they won’t replace it as it is out of warranty as they say I joined in 2016 which is true but this is like the 3rd or 4th device in 2years.... that’s terrible ... I just want a new battery but they don’t do that and they don’t tell you that in advance either. They want you to upgrade... what kind of a fool do they take us for!!! How can they not replace a battery.... their sneaky way to force you to upgrade... pity as we want to support local but they make it impossible. They will not see my money for an upgrade... nor for future business as my machine now don’t work. I will rather spend my money else where... I’m just so sorry that I actually referred people(not that I got any kick back from Ikhoka) but it looks bad on me. If you buy I cellphone you can replace the battery.... just a thought Ikhoka... use it, don’t use it. I won’t be using you anymore. Any I will post everywhere I can to warn people! Btw... they tell me I dropped my machine or it has been tampered with....total BS