LF
Louis F
1 reviews | Active since Feb 2018
01 Aug 2020, 07:14
Do not make use of call back option.
After three requests for a call back i have given up. No one even bother to contact me. Why do they have this false facility if it does not work. I have decided to buy a different speed point from their opposition.
Helpful (0)
Replies (3)0
Replies (3)
iKhokha's replyOfficial
01 Aug 2020, 07:31Hi Louis, Sash here. We are so sad to hear this. We are so sorry that we have dropped the ball but we would really like to understand what went wrong, we will escalate this to management to investigate and find out why you were not contacted and get back to you as soon as possible. Kind regards.
iKhokha's reply01 Aug 2020, 07:31
Official
Hi Louis, Sash here. We are so sad to hear this. We are so sorry that we have dropped the ball but we would really like to understand what went wrong, we will escalate this to management to investigate and find out why you were not contacted and get back to you as soon as possible. Kind regards.
LF
Louis F's updateReviewer Update
01 Aug 2020, 07:41Thank you for replying to my complaint but as i said i have already bought a pos from your opposition. So Don't bother coming back to me. Thanks
LF
Louis F's update01 Aug 2020, 07:41
Reviewer Update
Thank you for replying to my complaint but as i said i have already bought a pos from your opposition. So Don't bother coming back to me. Thanks
iKhokha's replyOfficial
01 Aug 2020, 08:24Hi Louis, we are so sorry about the experience you have had with iKhokha and we are so sad that we have lost you because of this. We have escalated this to management to ensure it does not happen again. Kind regards, Sash.
iKhokha's reply01 Aug 2020, 08:24
Official
Hi Louis, we are so sorry about the experience you have had with iKhokha and we are so sad that we have lost you because of this. We have escalated this to management to ensure it does not happen again. Kind regards, Sash.