JB
Jodi B
1 reviews | Active since Jan 2017
30 Dec 2018, 15:05
DO NOT buy device
Made a HUGE mistake and bought a iKhokha device in 2017, used it only 3 times of which the 1st time was to test it, second and third time it was a struggle to use and then whenever I tried to use it after I was unable too. Costumer care do NOT respond to emails and when I phone the call centre after problem shooting we get nowhere. DO NOT waste your money on this device.
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Replies (5)0
Replies (5)
iKhokha's replyOfficial
14 Feb 2019, 11:23Hi Jodi, our apologies for the late response. We would like to turn your experience around with iKhokha. Please could you provide us with your iKhokha UID or email address so our team can assist you. Thank you :)
Best regards,
iKhokha's reply14 Feb 2019, 11:23
Official
Hi Jodi, our apologies for the late response. We would like to turn your experience around with iKhokha. Please could you provide us with your iKhokha UID or email address so our team can assist you. Thank you :)
Best regards,
iKhokha's replyOfficial
15 Feb 2019, 13:35Hi Jodi,
Just a follow up on our request for your contact information. We would like to assist and resolve the issue that you are currently experiencing.
We look forward to your response.
Just a follow up on our request for your contact information. We would like to assist and resolve the issue that you are currently experiencing.
We look forward to your response.
Best regards,
iKhokha's reply15 Feb 2019, 13:35
Official
Hi Jodi,
Just a follow up on our request for your contact information. We would like to assist and resolve the issue that you are currently experiencing.
We look forward to your response.
Just a follow up on our request for your contact information. We would like to assist and resolve the issue that you are currently experiencing.
We look forward to your response.
Best regards,
iKhokha's replyOfficial
15 Feb 2019, 14:34Hi Jodi,
Thank you so much for taking my call. Your new device is on it's way :)
Looking forward to a healthy and happy relationship together.
The iKhokha Team
Thank you so much for taking my call. Your new device is on it's way :)
Looking forward to a healthy and happy relationship together.
The iKhokha Team
Best regards,
iKhokha's reply15 Feb 2019, 14:34
Official
Hi Jodi,
Thank you so much for taking my call. Your new device is on it's way :)
Looking forward to a healthy and happy relationship together.
The iKhokha Team
Thank you so much for taking my call. Your new device is on it's way :)
Looking forward to a healthy and happy relationship together.
The iKhokha Team
Best regards,
JB
Jodi B's updateReviewer Update
20 Feb 2019, 18:02I received the replacement device and it seems to be working, I have not done any transactions yet. Thank you
JB
Jodi B's update20 Feb 2019, 18:02
Reviewer Update
I received the replacement device and it seems to be working, I have not done any transactions yet. Thank you
iKhokha's replyOfficial
20 Feb 2019, 18:09Great Jodi :) Please let us know if you need any assistance.
Best regards,
iKhokha's reply20 Feb 2019, 18:09
Official
Great Jodi :) Please let us know if you need any assistance.
Best regards,