NM
Nelly M
1 reviews | Active since Mar 2026
04 Mar 2026, 16:54
Dissatisfied customer
I bought an Ikhokha machine. It doesn’t want to process payments. It keeps saying failed while it has pored to the Bluetooth of the phone. I called them and their response was “Just buy another machine”. If you’re a business owner rather buy a card machine with your bank, ikhokha is useless and charges way more than if you use your own bank.
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iKhokha's replyOfficial
04 Mar 2026, 17:02Hi Nelly,
We sincerely apologize for the experience you’ve had and understand how frustrating this must be. This is certainly not the level of service we strive to provide. Your query has been escalated to the relevant team, who will investigate the issue with your card machine and assist you further. We appreciate your patience while this is being looked into.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the experience you’ve had and understand how frustrating this must be. This is certainly not the level of service we strive to provide. Your query has been escalated to the relevant team, who will investigate the issue with your card machine and assist you further. We appreciate your patience while this is being looked into.
Kind Regards,
The iKhokha Team.
iKhokha's reply04 Mar 2026, 17:02
Official
Hi Nelly,
We sincerely apologize for the experience you’ve had and understand how frustrating this must be. This is certainly not the level of service we strive to provide. Your query has been escalated to the relevant team, who will investigate the issue with your card machine and assist you further. We appreciate your patience while this is being looked into.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the experience you’ve had and understand how frustrating this must be. This is certainly not the level of service we strive to provide. Your query has been escalated to the relevant team, who will investigate the issue with your card machine and assist you further. We appreciate your patience while this is being looked into.
Kind Regards,
The iKhokha Team.