HK
Hendrik K
1 reviews | Active since Feb 2015
18 Feb 2024, 16:29
Disgusting Service
Disgusting Service
Can't even change your details, when they do change it they stuff it up, very disappointing to say after waiting for updating details for 30 days, then you have to phone in after them for info on your status as they say it takes 3 to 5 working days not 30 days. Details still incorrect! Move to yoco much better!
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Replies (1)
iKhokha's replyOfficial
19 Feb 2024, 09:15Hi there Hendrik, we want to apologize for the inconvenience and frustration you experienced while updating your details. We are sorry that the process took longer than expected and that there were inaccuracies in the updated information. However, we would like to inform you that we have corrected the inaccuracies, as indicated in the email we sent to you.
If you require further assistance, kindly reach out to us on *** or send us an Email to: ***.
If you require further assistance, kindly reach out to us on *** or send us an Email to: ***.
iKhokha's reply19 Feb 2024, 09:15
Official
Hi there Hendrik, we want to apologize for the inconvenience and frustration you experienced while updating your details. We are sorry that the process took longer than expected and that there were inaccuracies in the updated information. However, we would like to inform you that we have corrected the inaccuracies, as indicated in the email we sent to you.
If you require further assistance, kindly reach out to us on *** or send us an Email to: ***.
If you require further assistance, kindly reach out to us on *** or send us an Email to: ***.