Delay in payment yet again
Unacceptable delay in payment yet again. Now the blame is put onto FNB. This has all kinds of repercussions, such as debit orders not going through. A totally inadequate communication received at 17h10, after waiting the whole day.
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Replies (3)
iKhokha's replyOfficial
26 Jan 2026, 17:58Good day, Judith.
We sincerely apologise for the delay and the inconvenience caused.
The delay of the settlement is a result of an unforeseen third-party banking issue that affected the processing of payments. We fully understand the impact this has on your debit orders and daily business operations.
Please be assured that we are actively engaging with the bank to resolve the matter as a priority and will provide feedback as soon as it is finalised.
Thank you for your patience and understanding.
Kind regards,
The iKhokha Team
We sincerely apologise for the delay and the inconvenience caused.
The delay of the settlement is a result of an unforeseen third-party banking issue that affected the processing of payments. We fully understand the impact this has on your debit orders and daily business operations.
Please be assured that we are actively engaging with the bank to resolve the matter as a priority and will provide feedback as soon as it is finalised.
Thank you for your patience and understanding.
Kind regards,
The iKhokha Team
Best regards,
iKhokha's reply26 Jan 2026, 17:58
Official
Good day, Judith.
We sincerely apologise for the delay and the inconvenience caused.
The delay of the settlement is a result of an unforeseen third-party banking issue that affected the processing of payments. We fully understand the impact this has on your debit orders and daily business operations.
Please be assured that we are actively engaging with the bank to resolve the matter as a priority and will provide feedback as soon as it is finalised.
Thank you for your patience and understanding.
Kind regards,
The iKhokha Team
We sincerely apologise for the delay and the inconvenience caused.
The delay of the settlement is a result of an unforeseen third-party banking issue that affected the processing of payments. We fully understand the impact this has on your debit orders and daily business operations.
Please be assured that we are actively engaging with the bank to resolve the matter as a priority and will provide feedback as soon as it is finalised.
Thank you for your patience and understanding.
Kind regards,
The iKhokha Team
Best regards,
's updateReviewer Update
26 Jan 2026, 19:41It appears that ever since iKhokha was taken over by Nedbank, it has deteriorated. Before the takeover, payments were made by 10h00. I don't recall delays in payments. Since the takeover by Nedbank, payments are received only at 14h00, and there have been numerous delays. Not a good reflection on Nedbank.
's update26 Jan 2026, 19:41
Reviewer Update
It appears that ever since iKhokha was taken over by Nedbank, it has deteriorated. Before the takeover, payments were made by 10h00. I don't recall delays in payments. Since the takeover by Nedbank, payments are received only at 14h00, and there have been numerous delays. Not a good reflection on Nedbank.
's updateReviewer Update
27 Jan 2026, 07:24My current account is overdrawn thanks to iKhokha's non-payment of my funds.
"Thank you for your patience and understanding.
Kind regards,
The iKhokha Team "
I must be patient and understanding for this?
iKhokha needs to compensate me for this totally unacceptable situation.
"Thank you for your patience and understanding.
Kind regards,
The iKhokha Team "
I must be patient and understanding for this?
iKhokha needs to compensate me for this totally unacceptable situation.
's update27 Jan 2026, 07:24
Reviewer Update
My current account is overdrawn thanks to iKhokha's non-payment of my funds.
"Thank you for your patience and understanding.
Kind regards,
The iKhokha Team "
I must be patient and understanding for this?
iKhokha needs to compensate me for this totally unacceptable situation.
"Thank you for your patience and understanding.
Kind regards,
The iKhokha Team "
I must be patient and understanding for this?
iKhokha needs to compensate me for this totally unacceptable situation.