MN
Mzwandile N
1 reviews | Active since May 2012
23 Sept 2020, 21:19
Commenting about IKHOKHA MACHINE company
Im a customer with Ikhokha. Im using their machine to help my customers pay using bank card. But my concern is with the lady who is my sales person. She is not customer friendly. And very hard to get assistance from. If Im sure her name is Wendy Gwala. Ive asked her so many questions of which she never responded but said I will be contacted by the customer support, which never did. And she will not even bother to do a follow up.
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Replies (5)0
Replies (5)
iKhokha's replyOfficial
23 Sept 2020, 21:32Hi Mzwandile, we are really sorry to hear about this and apologize for the inconvenience caused.
Please could you provide us with your contact details and we will arrange for a customer support consultant to contact you and assist with the issue with your device.
The iKhokha Team.
Please could you provide us with your contact details and we will arrange for a customer support consultant to contact you and assist with the issue with your device.
The iKhokha Team.
iKhokha's reply23 Sept 2020, 21:32
Official
Hi Mzwandile, we are really sorry to hear about this and apologize for the inconvenience caused.
Please could you provide us with your contact details and we will arrange for a customer support consultant to contact you and assist with the issue with your device.
The iKhokha Team.
Please could you provide us with your contact details and we will arrange for a customer support consultant to contact you and assist with the issue with your device.
The iKhokha Team.
MN
Mzwandile N's updateReviewer Update
23 Sept 2020, 21:40***
MN
Mzwandile N's update23 Sept 2020, 21:40
Reviewer Update
***
iKhokha's replyOfficial
23 Sept 2020, 22:34Thank you Mzwandile, our team will be in touch to assist as soon as possible.
Kind regards,
The iKhokha team.
Kind regards,
The iKhokha team.
iKhokha's reply23 Sept 2020, 22:34
Official
Thank you Mzwandile, our team will be in touch to assist as soon as possible.
Kind regards,
The iKhokha team.
Kind regards,
The iKhokha team.
MN
Mzwandile N's updateReviewer Update
23 Sept 2020, 22:37Okay will be waiting as ussually
MN
Mzwandile N's update23 Sept 2020, 22:37
Reviewer Update
Okay will be waiting as ussually
iKhokha's replyOfficial
24 Sept 2020, 05:31Hi Mzwandile, the team will reach out to you during the course of the morning.
We once again apologize for this experience you have had with us.
Kind regards,
The iKhokha team.
We once again apologize for this experience you have had with us.
Kind regards,
The iKhokha team.
iKhokha's reply24 Sept 2020, 05:31
Official
Hi Mzwandile, the team will reach out to you during the course of the morning.
We once again apologize for this experience you have had with us.
Kind regards,
The iKhokha team.
We once again apologize for this experience you have had with us.
Kind regards,
The iKhokha team.