Can Ikhokha be trusted? I doubt it.

Ikhokha treats customers like circus dogs. My admin lady began the process (24 APRIL 2025)'To date after approval from KELLY ( Even forced me to send a picture of me holding my ID!!), they have decided, after "being approved by Kelly" to with hold transactions as .....I am not "FICA compliant". I am CIPC compliant - which I could not be if my documentation was false. I have sent them the cell number of my Small Business Banker, and Accountant, (They will not lower themselves to follow up with CIPC, banka or accountants and nothing I do or send satisfies them). I bought 2. Given one away due to their total inefficiency. No one will give you a contact name. The Call Centre are robotic. They now "hold my company's money", and as said.......trying to make me jump more hoops again. I question if such an inefficient company can be trusted to control the money we work so hard to earn? Our customers have receipts - and Ikhokha has the money. I am out of pocket with useless machines and loss of money they are holding. Ikhokha chose to hold the money without notification. We had to chase them. (Excuse - we tried to phone............ Are they unable to write emails? I have told them to pick up the one useless machine I have here, pay the money they are holding back to accounts they were paid from, and refund me for the machine here as they obviously will continue to find excuses not to pay.