MT
Michael T
1 reviews | Active since Jun 2022
26 Apr 2023, 09:42
Better than YOCO? Not so sure!
Customer Service is clearly not a priority!
No proactive assistance whatsoever. and always passing the blame onto someone else or another business. MOST TEDIOUS SIGN UP PROCESS EVER.
I always have to beg someone to call me.
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iKhokha's replyOfficial
26 Apr 2023, 10:41Hi Michael, thank you for reaching out to us and bringing this to our attention. We would like to humbly apologize for the experience you have had with us, we are always striving to give nothing but exceptional services. We have escalated your change of address and VAT update with our Fica team and will give feedback shortly. Again, please accept our most sincere apologies.
iKhokha's reply26 Apr 2023, 10:41
Official
Hi Michael, thank you for reaching out to us and bringing this to our attention. We would like to humbly apologize for the experience you have had with us, we are always striving to give nothing but exceptional services. We have escalated your change of address and VAT update with our Fica team and will give feedback shortly. Again, please accept our most sincere apologies.