LH
Lorenzo H
1 reviews | Active since Jul 2025
09 Jul 2025, 07:11
Being charged extra to selling price of products
Being charged extra from people using the service while their rate goes lower the more sales they make. We as consumers getting charged extra to what the selling price is of a product is against our consumer rights.
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iKhokha's replyOfficial
09 Jul 2025, 09:10Hi Lorenzo,
Thank you for your feedback, and we sincerely apologize for any inconvenience caused.
At iKhokha, we strongly encourage our merchants to maintain fair and transparent pricing. However, it’s important to note that all pricing decisions—including any additional charges—are made at the discretion of individual merchants.
If you feel you were unfairly charged, we recommend raising the matter directly with the merchant, as they manage their own pricing.
Please know that we remain committed to promoting ethical and responsible business practices across our network and truly value your input in helping us do so.
Kind Regards,
The iKhokha Team.
Kind Regards,
The iKhokha Team.
iKhokha's reply09 Jul 2025, 09:10
Official
Hi Lorenzo,
Thank you for your feedback, and we sincerely apologize for any inconvenience caused.
At iKhokha, we strongly encourage our merchants to maintain fair and transparent pricing. However, it’s important to note that all pricing decisions—including any additional charges—are made at the discretion of individual merchants.
If you feel you were unfairly charged, we recommend raising the matter directly with the merchant, as they manage their own pricing.
Please know that we remain committed to promoting ethical and responsible business practices across our network and truly value your input in helping us do so.
Kind Regards,
The iKhokha Team.
Kind Regards,
The iKhokha Team.