PA
Price A

1 reviews | Active since Oct 2023

25 Oct 2023, 16:11

Bank Zero Associating with IKhaKha

At Ikhokha, there was seemingly an Office Party Going while we waiting hours and hours for service, phone calls dropped, no calls returned. Why is Bank Zero associated with this service provider if they deliver such poor service? Why must e-Commerce be subjected to these people, why do banks not deliver these payment services themselves? Is this industry rigged?

0
Replies (4)
iKhokha
iKhokha's reply25 Oct 2023, 16:35
Official
Hi Price, thank you for contacting us. We regret to hear that you had an unpleasant experience with our service. We want to make things right for you and will be reaching out to you shortly to assist with resolving the issue as soon as possible.
PA
Price A's update25 Oct 2023, 17:43
Reviewer Update
Talk is Very Cheap
PA
Price A's update26 Oct 2023, 14:23
Reviewer Update
We are on our way to the end of the week and the IKhaKha Circus is still in town. No resolution yet from either Bank Zero or the "provider"
PA
Price A's update26 Oct 2023, 15:27
Reviewer Update
As per PAIA and the access to information act, we requested our telephone conversations with this "provider" in order to initiate complaint(s) to the financial services ombuds and authorities. If you think that a business is unable to take payments without your service, think again, competition is fortunately increasing and this should keep stunning your growth.
It is unfortunate that Bank Zero associate with this "provider" (Of What? it's not service).