1 reviews | Active since May 2018
Bad service from Ikhoka
We bought 2 machines from takealot. Received it. Then our biggest nightmare started. We contact Ikhoka, at first very helpful and friendly. They needed documents and we sent it.
A agent connected both the machines and said we can start business they will sent everything to their Fica dept. We heard from people a lot a storeis, so we used the machines to do a few transactions but stopped. About R3000. Well since then we wait and no payment in the bank and its 8 days now.
Try to contact them again, and what a surprise - They need all our documents again. We try to explain but nothing
our account is under *** Does this mean we will lose that money ?? We meanwile got a Yoco machine, and what a feast. Already got paid in bank Thank you.
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. Our team has been working diligently to assist you in getting verified and ensuring your payments are settled promptly.
It appears there's an issue with the document format you provided, hindering our FICA screening process. To expedite the process, could you please resend the required documents in an alternative format and we'll ensure your verification is completed promptly once we receive the necessary information.
Best Regards,
iKhokha Team.
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. Our team has been working diligently to assist you in getting verified and ensuring your payments are settled promptly.
It appears there's an issue with the document format you provided, hindering our FICA screening process. To expedite the process, could you please resend the required documents in an alternative format and we'll ensure your verification is completed promptly once we receive the necessary information.
Best Regards,
iKhokha Team.