FP
Freddie P

1 reviews | Active since Aug 2020

27 Aug 2020, 10:19

Bad service

Have ordered my card mashien on the 13/08/2020, till date no delivery. Correspondence send via email no answer, called no answer, requested a call back a mashien called and been on hold for more then 10 Min. Sad very sad.

0
Replies (5)
iKhokha
iKhokha's reply27 Aug 2020, 12:23
Official
Hi Freddie, 
Prom here. We're so sorry to hear about the experience you have had.
We really want to turn this around for you. 
Please could we have your contact details so we can assist you ASAP and get a team member to provide you feedback. 

FP
Freddie P's update27 Aug 2020, 12:26
Reviewer Update
***
FP
Freddie P's update27 Aug 2020, 12:54
Reviewer Update
Order #8240
Dated 05/08/2020
iKhokha
iKhokha's reply27 Aug 2020, 12:55
Official
Thanks Freddie, I will investigate this further and provide feedback ASAP! 
FP
Freddie P's update27 Aug 2020, 12:57
Reviewer Update
Thanks Prom, much appreciated