Bad service

Good Day

I am running out of options as to who to contact. I am a new client and this is not a good start with Ikhokha. I started transacting on my business last week 26th April 2024 and still there is no money reflecting in my account. The onboarding team said it takes 1-2 days to reflect this is now a week later.

I feel like i do not want to continue with Ikhokha as I am spending more time trying to sort out this problem than time on my business and growing it.

Yesterday the onboarding Dept said they were busy processing my payments and it would reflect same day well here we are another day later and nothing.

This same email is now going onto Social Media. Your service is atrocious towards your new clients.

Unhappy customer!