S
Sam
1 reviews | Active since Jan 2025
24 Jan 2025, 15:17
Bad Experience Every time I have tech problems it takes days to weeks to resolve the problem
Bad Experience Every time I have tech problems it takes days to weeks to resolve the problem.Rite now I app**** for a debit Ikhoka Card.The Card is delivered Activation is problem Since Monday up to now is not Activated only that I called to check because the money is still going to my Old Account.They asked me to Send New Tyme banking details now because I have inquired.So today no buzniz because it takes 48hrs to Activate all in all 5 Days to get Service I am not Happy
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iKhokha's replyOfficial
24 Jan 2025, 16:05Hi Sam. Thank you for bringing this to our attention, and we sincerely apologize for the delays and inconvenience you've experienced with activating your iKhokha Debit Card. We understand how this has impacted your business, and this is not the level of service we aim to provide. A team member will call you shortly to assist with resolving the issue. Please rest assured that we’re committed to resolving this promptly.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply24 Jan 2025, 16:05
Official
Hi Sam. Thank you for bringing this to our attention, and we sincerely apologize for the delays and inconvenience you've experienced with activating your iKhokha Debit Card. We understand how this has impacted your business, and this is not the level of service we aim to provide. A team member will call you shortly to assist with resolving the issue. Please rest assured that we’re committed to resolving this promptly.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team