YM
Yamkela M
1 reviews | Active since Feb 2024
05 Mar 2025, 14:23
Bad Experience
I've been reaching out to them it's almost 3 weeks now I spoke in arrangements of getting my device swap with Nomvelo Gasa she promised they it was going to be sorted by the following day and nothing happened I then went to their Center at Workshop the ladies there gave me a bad attitude I came back with nothing but wasted time I'm very disappointed worse thing I'm not able to operate at my shop
Helpful (0)
Replies (1)0
Replies (1)
iKhokha's replyOfficial
05 Mar 2025, 14:47Hi Yamkela,
We sincerely apologize for the inconvenience you've experienced, and we completely understand your frustration. It appears that the card machine has been moved under your name, and we will arrange for an activations consultant to reach out and assist you with the setup as soon as possible.
We truly regret the lack of follow-through and the poor experience you had at the center. Please know that we’re taking this seriously and will do everything we can to resolve the issue quickly so you can get back to operating your shop.
Thank you for your patience, and we’re committed to making this right for you.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the inconvenience you've experienced, and we completely understand your frustration. It appears that the card machine has been moved under your name, and we will arrange for an activations consultant to reach out and assist you with the setup as soon as possible.
We truly regret the lack of follow-through and the poor experience you had at the center. Please know that we’re taking this seriously and will do everything we can to resolve the issue quickly so you can get back to operating your shop.
Thank you for your patience, and we’re committed to making this right for you.
Kind Regards,
The iKhokha Team.
iKhokha's reply05 Mar 2025, 14:47
Official
Hi Yamkela,
We sincerely apologize for the inconvenience you've experienced, and we completely understand your frustration. It appears that the card machine has been moved under your name, and we will arrange for an activations consultant to reach out and assist you with the setup as soon as possible.
We truly regret the lack of follow-through and the poor experience you had at the center. Please know that we’re taking this seriously and will do everything we can to resolve the issue quickly so you can get back to operating your shop.
Thank you for your patience, and we’re committed to making this right for you.
Kind Regards,
The iKhokha Team.
We sincerely apologize for the inconvenience you've experienced, and we completely understand your frustration. It appears that the card machine has been moved under your name, and we will arrange for an activations consultant to reach out and assist you with the setup as soon as possible.
We truly regret the lack of follow-through and the poor experience you had at the center. Please know that we’re taking this seriously and will do everything we can to resolve the issue quickly so you can get back to operating your shop.
Thank you for your patience, and we’re committed to making this right for you.
Kind Regards,
The iKhokha Team.