BAD! BAD! BAD!Despicable customer service and machine!

<p>I have taken out an ikhokha card machine less than a month ago .The first machine destroyed customers cards and was second hand it had pictures taken on it of the previous owner.In a week the card machine stopped working at all I have lost a lot of sales because of this .I called customer service and they said that im the first person to ever complain....well that's not what i see on this sites reviews...eventually after calling 8 times the lady asked if i was lying about experiencing these problems???? Really?? </p> <p>They eventually sent out a sent me a second machine in 2 weeks it gives up and gives a message that i should call customer care ...on doing that they tell me i am the only one having this problem which is obviously not true...it being the long weekend i now have to wait for me 3rd xl ikhokha machine in less than 1 month !!!!!!!!!! This is unacceptable! Oh and wait the guy asks me if i dropped the machine ...is it possible to drop a machine and it automatically tells you to call customer care? Get real seriously !!!!</p> <p>I want a refund i am disgusted at their customer service and will hopefully further this issue!</p>