mH
mahdi H
1 reviews | Active since Aug 2022
28 Jun 2023, 16:38
Awful for businesses with transactions more than 5k
First of all when you swipe or tap the item description is removed from the invoice. So recently I did some transactions and after 4 days nothing showed up and the money was deducted from the purchasers account. After following up the emailed me to get so much unnecessary redundant information to release the fund while they could just make a call like other banks if they feel something is suspicious. At the time of this review the money had not been released.
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Replies (1)iKhokha's replyOfficial
28 Jun 2023, 17:04Hi Mahdi. Thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply28 Jun 2023, 17:04
Official
Hi Mahdi. Thank you for reaching out to us, we are sorry that you have not had a pleasant experience with us. We would like to turn this around for you and will be in contact with you to assist with resolving this as soon as possible.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
