TN
Tshegofatso N
1 reviews | Active since Sept 2024
30 Sept 2024, 20:46
Avoid Ikhokha at all costs
I had a frustrating experience with Ikhokha (Ikhakha). After paying for a swipe machine, I was informed four days later that my FICA application was declined due to my solar installation work outside South Africa. While I understand the reasoning, they are now refusing to refund my money and have been ignoring my calls and messages. I strongly advise against dealing with Ikhokha. Make sure to insist on FICA approval before making any payments, as you could end up without both the machine and your funds. Be cautious with this company!
Helpful (0)
Replies (1)0
Replies (1)iKhokha's replyOfficial
01 Oct 2024, 09:03Hi Tshegofatso. We're very sorry to hear about your frustrating experience. We understand your concerns and want to resolve this for you. Please email *** with your bank statement so we can process the refund for your machine. We appreciate your patience and are committed to addressing this issue as quickly as possible.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
iKhokha's reply01 Oct 2024, 09:03
Official
Hi Tshegofatso. We're very sorry to hear about your frustrating experience. We understand your concerns and want to resolve this for you. Please email *** with your bank statement so we can process the refund for your machine. We appreciate your patience and are committed to addressing this issue as quickly as possible.
Kind Regards,
The iKhokha Team
Kind Regards,
The iKhokha Team
