nC
nicolas C
1 reviews | Active since Sept 2012
19 Nov 2024, 15:11
ATROCIOUS SERVICE FROM iKHOKHA FINANCE DEPARTMENT
Their finance department's service is absolutely atrocious. Despite how hard their salesman try, their finance department thrives on absolute arrogance. Two weeks my matter has been escalated and I have had to contact the regional sales manager to try and get a reply. And even then some called "carradine" still has the nerve to lay false claims.
Helpful (0)
Replies (4)0
Replies (4)
iKhokha's replyOfficial
19 Nov 2024, 15:44Hi Nicolas,
We’re sorry to hear about your disappointing experience with our finance team and the frustration it has caused you. This is not the standard of service we strive for, and we sincerely apologize for any inconvenience. We take your concerns seriously and want to resolve this matter promptly. We’ve escalated your feedback to the relevant team for immediate attention, and we’ll ensure someone follows up with you as soon as possible.
Kind regards,
iKhokha team
We’re sorry to hear about your disappointing experience with our finance team and the frustration it has caused you. This is not the standard of service we strive for, and we sincerely apologize for any inconvenience. We take your concerns seriously and want to resolve this matter promptly. We’ve escalated your feedback to the relevant team for immediate attention, and we’ll ensure someone follows up with you as soon as possible.
Kind regards,
iKhokha team
iKhokha's reply19 Nov 2024, 15:44
Official
Hi Nicolas,
We’re sorry to hear about your disappointing experience with our finance team and the frustration it has caused you. This is not the standard of service we strive for, and we sincerely apologize for any inconvenience. We take your concerns seriously and want to resolve this matter promptly. We’ve escalated your feedback to the relevant team for immediate attention, and we’ll ensure someone follows up with you as soon as possible.
Kind regards,
iKhokha team
We’re sorry to hear about your disappointing experience with our finance team and the frustration it has caused you. This is not the standard of service we strive for, and we sincerely apologize for any inconvenience. We take your concerns seriously and want to resolve this matter promptly. We’ve escalated your feedback to the relevant team for immediate attention, and we’ll ensure someone follows up with you as soon as possible.
Kind regards,
iKhokha team
nC
nicolas C's updateReviewer Update
19 Nov 2024, 15:48why dont you speak to your regional manager Edward Mandla or Austin Moodley, or CArradine in your finance department
nC
nicolas C's update19 Nov 2024, 15:48
Reviewer Update
why dont you speak to your regional manager Edward Mandla or Austin Moodley, or CArradine in your finance department
iKhokha's replyOfficial
19 Nov 2024, 17:22Hi Nicolas, thank you for your account closure request. We have received your letter and escalated it to the relevant department for further investigation. We will reach out to you soon with updates.
iKhokha's reply19 Nov 2024, 17:22
Official
Hi Nicolas, thank you for your account closure request. We have received your letter and escalated it to the relevant department for further investigation. We will reach out to you soon with updates.
nC
nicolas C's updateReviewer Update
19 Nov 2024, 17:41You owe me R61k from 21st of June 2024. Once I have received my funds I will close all 13 accounts.
If you proceed to close any of my accounts before my funds are settled you will not receive the balance of the cash advance, i can promise you that
If you proceed to close any of my accounts before my funds are settled you will not receive the balance of the cash advance, i can promise you that
nC
nicolas C's update19 Nov 2024, 17:41
Reviewer Update
You owe me R61k from 21st of June 2024. Once I have received my funds I will close all 13 accounts.
If you proceed to close any of my accounts before my funds are settled you will not receive the balance of the cash advance, i can promise you that
If you proceed to close any of my accounts before my funds are settled you will not receive the balance of the cash advance, i can promise you that