You need to do better than this you cannot collect my money and provide me with poor service... I need this yo be sorted out

Iam very unhappy about the service its very poor i have just bought my ikeja and it was installed on the 05/07/2024 but i dont have network tried call of which its fixed then sometimes its off again been making several calls and watssapp massages but this is not resolved and i would much happier if you can just cancel this and refund me my money because what you are doing to me is tourture