BV
Benjamin V
1 reviews | Active since Jun 2016
06 Jul 2023, 19:49
You dont have customer services
Still they dont interact with me still the same nonses services proof me wrong show the world you gave me service. I rate your services 0 out of 10
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Replies (1)
Ikeja's replyOfficial
07 Jul 2023, 09:42Hello Benjamin,
Thanks for your feedback, I can see your message on our chats and there is a simple explanation for why we have not rep****.
We are not able to reply until you choose an option from our Menu. Please check back to see the intro message "Please look at the list below and respond with a number from 1-6 so we can connect you to the right person!"
Without responding with a number, we are blocked from reaching out. I have asked one of our team leaders to call and explain so that this does not happen again.
Best, Patrick Weber, Head of Customer Service
Thanks for your feedback, I can see your message on our chats and there is a simple explanation for why we have not rep****.
We are not able to reply until you choose an option from our Menu. Please check back to see the intro message "Please look at the list below and respond with a number from 1-6 so we can connect you to the right person!"
Without responding with a number, we are blocked from reaching out. I have asked one of our team leaders to call and explain so that this does not happen again.
Best, Patrick Weber, Head of Customer Service
Ikeja's reply07 Jul 2023, 09:42
Official
Hello Benjamin,
Thanks for your feedback, I can see your message on our chats and there is a simple explanation for why we have not rep****.
We are not able to reply until you choose an option from our Menu. Please check back to see the intro message "Please look at the list below and respond with a number from 1-6 so we can connect you to the right person!"
Without responding with a number, we are blocked from reaching out. I have asked one of our team leaders to call and explain so that this does not happen again.
Best, Patrick Weber, Head of Customer Service
Thanks for your feedback, I can see your message on our chats and there is a simple explanation for why we have not rep****.
We are not able to reply until you choose an option from our Menu. Please check back to see the intro message "Please look at the list below and respond with a number from 1-6 so we can connect you to the right person!"
Without responding with a number, we are blocked from reaching out. I have asked one of our team leaders to call and explain so that this does not happen again.
Best, Patrick Weber, Head of Customer Service