Worst service ever that deserves zero stars

Don’t go for them ever! I logged a query on 5Jan about my internet being slow. I was told that the team need to come out to my house to correct something. today is the 26th of Jan and I am still waiting with a very erratic connection that I cannot use during my work meetings. I have followed up every few days and I get the same “we understand your frustration” auto response and no ETA on my issue. I am told about a backlog like it’s my problem. And no, I do not want to call anyone, you have my number, ikeja4648