NM
Ntombi M

1 reviews | Active since Feb 2021

07 Apr 2025, 12:44

WORST SERVICE EVER!!!!!!!!!!!!

Ikeja is by far the worst service provider I've encountered. Their internet is consistently slow or down. This is the third time I've requested a technician visit, only to receive an apathetic response from their contact centre. Despite paying for a new month's service, I'm still without internet. In the first incident, we paid for a full month but only got to use their services for a week due to their incompetence and lack of technical support.

0
Replies (1)
Ikeja
Ikeja's reply07 Apr 2025, 15:58
Official
Good day Ntombi,

I sincerely apologize for the experience, I would like to be offered an opportunity to rectify the issue at hand.

I have sent you an email and outlined details of how we are going to resolve this.

Thank you for your patience.

Regards
Karabo