OT
Odwa T

1 reviews | Active since Nov 2017

18 Aug 2021, 14:53

Worst horrifying service ever

Worst customer service I have ever experienced in my lifetime. No customer service etiquette and consultant so bored & really i dont care kind of a person.

App**** for installation past month but haven't happen even to this day.

0
Replies (5)
Ikeja
Ikeja's reply18 Aug 2021, 15:36
Official
Hello Odwa

We are sorry to hear about your experience. This is not the standard we hold ourselves to. Please would you be so kind to share your application reference or your contact details so a manager can clear this up? 

Kind regards, 

Best regards,

OT
Odwa T's update18 Aug 2021, 16:07
Reviewer Update
My contact details are *** and my email address is ***
OT
Odwa T's update19 Aug 2021, 11:16
Reviewer Update
From yesterday 18 Aug 2021, 16:07 the manager was to call me and yet to this hour the manager never called either than the response to this review which was the only positive thing.

Wow, this proves the service I talked about.

I so wish I can have a word with the managing director of this company, just a tip.
Ikeja
Ikeja's reply19 Aug 2021, 11:28
Official
Dear Odwa, we have been unable to retrieve your details, we spoke to another recent account holder named Odwa and thought we had resolved this issue. Please email your contact details to *** as Hello Peter is blocking out the details as per above screen shot.

Best regards,

Ikeja
Ikeja's reply19 Aug 2021, 11:29
Official

Best regards,