ZN
Zodwa N
1 reviews | Active since Sept 2025
27 Sept 2025, 21:21
Worst customer service
Worst customer service ever. I'm a call centre agent and I think my former employer can teach the agents a thing or two. Caroline is the worst sorry, she takes 20minutes to an hour to respond. Their network is so bad it's appalling.
Helpful (0)
Replies (1)0
Replies (1)
Ikeja's replyOfficial
28 Sept 2025, 08:00Good day Zodwa
Thank you for taking my call. As discussed, I would like to extend my sincere apologies for how the situation was handled yesterday. We pride ourselves on delivering the best service to our clients and ensuring they are kept informed at all times. Kindly remember to send us an email outlining the specifications you require for work, and we will review the upgrade options for you. Again I apologise for the inconvenience caused.
Kind regards,
Dorah
Senior lead
Thank you for taking my call. As discussed, I would like to extend my sincere apologies for how the situation was handled yesterday. We pride ourselves on delivering the best service to our clients and ensuring they are kept informed at all times. Kindly remember to send us an email outlining the specifications you require for work, and we will review the upgrade options for you. Again I apologise for the inconvenience caused.
Kind regards,
Dorah
Senior lead
Ikeja's reply28 Sept 2025, 08:00
Official
Good day Zodwa
Thank you for taking my call. As discussed, I would like to extend my sincere apologies for how the situation was handled yesterday. We pride ourselves on delivering the best service to our clients and ensuring they are kept informed at all times. Kindly remember to send us an email outlining the specifications you require for work, and we will review the upgrade options for you. Again I apologise for the inconvenience caused.
Kind regards,
Dorah
Senior lead
Thank you for taking my call. As discussed, I would like to extend my sincere apologies for how the situation was handled yesterday. We pride ourselves on delivering the best service to our clients and ensuring they are kept informed at all times. Kindly remember to send us an email outlining the specifications you require for work, and we will review the upgrade options for you. Again I apologise for the inconvenience caused.
Kind regards,
Dorah
Senior lead