ZN
Zodwa N
1 reviews | Active since Sept 2025
21 Jan 2026, 21:33
Worst customer service
Worst service, no improvement whatsoever. My WiFi has been disconnected for three hours and no response from agents
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Replies (1)
Ikeja's replyOfficial
21 Jan 2026, 21:50Good day Zodwa
We sincerely apologise for the inconvenience caused by the WiFi service interruption and the delay in response. We understand how frustrating this situation has been and regret the impact it has had on you.
We have reached out to you telephonically to explain the situation and provide clarity regarding the disconnection. Please be assured that your concern is being treated with urgency, and our team is actively working to resolve the issue as quickly as possible.
Thank you for your patience and understanding. Should you require any further assistance, please do not hesitate to contact us
Kind regards,
ikeja Support (C.M)
We sincerely apologise for the inconvenience caused by the WiFi service interruption and the delay in response. We understand how frustrating this situation has been and regret the impact it has had on you.
We have reached out to you telephonically to explain the situation and provide clarity regarding the disconnection. Please be assured that your concern is being treated with urgency, and our team is actively working to resolve the issue as quickly as possible.
Thank you for your patience and understanding. Should you require any further assistance, please do not hesitate to contact us
Kind regards,
ikeja Support (C.M)
Ikeja's reply21 Jan 2026, 21:50
Official
Good day Zodwa
We sincerely apologise for the inconvenience caused by the WiFi service interruption and the delay in response. We understand how frustrating this situation has been and regret the impact it has had on you.
We have reached out to you telephonically to explain the situation and provide clarity regarding the disconnection. Please be assured that your concern is being treated with urgency, and our team is actively working to resolve the issue as quickly as possible.
Thank you for your patience and understanding. Should you require any further assistance, please do not hesitate to contact us
Kind regards,
ikeja Support (C.M)
We sincerely apologise for the inconvenience caused by the WiFi service interruption and the delay in response. We understand how frustrating this situation has been and regret the impact it has had on you.
We have reached out to you telephonically to explain the situation and provide clarity regarding the disconnection. Please be assured that your concern is being treated with urgency, and our team is actively working to resolve the issue as quickly as possible.
Thank you for your patience and understanding. Should you require any further assistance, please do not hesitate to contact us
Kind regards,
ikeja Support (C.M)