ZN
Zoe N
1 reviews | Active since Jun 2024
26 Jun 2024, 18:18
wifi
bad service, I've been without wifi for almost 2 weeks. Communicated with the company via whattsap and calls. They advised they will send a team. However they don't have time or date. I need to wait and can be whenever
Helpful (0)
Replies (2)0
Replies (2)ZN
Zoe N's updateReviewer Update
26 Jun 2024, 18:58Worst part was when a consultant from their head offices advise me to go to other service provider if am not happy. What about the money that i paid and my kids who are at home with no entertainment. Why am I paying for 4 week service when only use their service for 2 weeks
ZN
Zoe N's update26 Jun 2024, 18:58
Reviewer Update
Worst part was when a consultant from their head offices advise me to go to other service provider if am not happy. What about the money that i paid and my kids who are at home with no entertainment. Why am I paying for 4 week service when only use their service for 2 weeks
Ikeja's replyOfficial
27 Jun 2024, 07:27Good morning Zoe,
Thank you for taking the time to share your experience. We're truly sorry to hear that you had a less than satisfactory encounter with our service. We would like the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues as quickly as possible.
Regards,
ikeja Wireless team
Thank you for taking the time to share your experience. We're truly sorry to hear that you had a less than satisfactory encounter with our service. We would like the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues as quickly as possible.
Regards,
ikeja Wireless team
Ikeja's reply27 Jun 2024, 07:27
Official
Good morning Zoe,
Thank you for taking the time to share your experience. We're truly sorry to hear that you had a less than satisfactory encounter with our service. We would like the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues as quickly as possible.
Regards,
ikeja Wireless team
Thank you for taking the time to share your experience. We're truly sorry to hear that you had a less than satisfactory encounter with our service. We would like the opportunity to investigate your feedback further. Could you please contact our team via chat on ***. We look forward to working with you to resolve your issues as quickly as possible.
Regards,
ikeja Wireless team