NM
Nyaniso M
1 reviews | Active since Sept 2022
01 May 2025, 18:09
Very bad service
Very disappointed on how they run their services..
They offer a good signal for new customers for the same amount I pay for my slow signal
Helpful (0)
Replies (1)0
Replies (1)
Ikeja's replyOfficial
02 May 2025, 14:43Good day, Nyaniso,
I sincerely apologize for the inconvenience this has caused you. I want to assure you that Ikeja is currently working on a rollout plan for the Ikeja Wave, which is not yet available in your area.
I have escalated your details to the Network Manager for the intensive changes you requested on your line. We are confident that the issues you've been experiencing with slow speeds and disconnections will soon be resolved. We will monitor your line over the weekend and provide you with further feedback and updates on Monday, as we discussed over the phone.
Thank you for your patience and continued support.
Kind regards,
Karabo
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I sincerely apologize for the inconvenience this has caused you. I want to assure you that Ikeja is currently working on a rollout plan for the Ikeja Wave, which is not yet available in your area.
I have escalated your details to the Network Manager for the intensive changes you requested on your line. We are confident that the issues you've been experiencing with slow speeds and disconnections will soon be resolved. We will monitor your line over the weekend and provide you with further feedback and updates on Monday, as we discussed over the phone.
Thank you for your patience and continued support.
Kind regards,
Karabo
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Ikeja's reply02 May 2025, 14:43
Official
Good day, Nyaniso,
I sincerely apologize for the inconvenience this has caused you. I want to assure you that Ikeja is currently working on a rollout plan for the Ikeja Wave, which is not yet available in your area.
I have escalated your details to the Network Manager for the intensive changes you requested on your line. We are confident that the issues you've been experiencing with slow speeds and disconnections will soon be resolved. We will monitor your line over the weekend and provide you with further feedback and updates on Monday, as we discussed over the phone.
Thank you for your patience and continued support.
Kind regards,
Karabo
***
***
I sincerely apologize for the inconvenience this has caused you. I want to assure you that Ikeja is currently working on a rollout plan for the Ikeja Wave, which is not yet available in your area.
I have escalated your details to the Network Manager for the intensive changes you requested on your line. We are confident that the issues you've been experiencing with slow speeds and disconnections will soon be resolved. We will monitor your line over the weekend and provide you with further feedback and updates on Monday, as we discussed over the phone.
Thank you for your patience and continued support.
Kind regards,
Karabo
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