Useless ikeja
I wouldn't advise anyone to depend on ikeja, the people from their call center are very rude. I have asked them to come and take off this nonsense. I have been complaining of low speeds and they could see that my internet isn't working but they refused to send someone to physically come and check this.
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Ikeja's replyOfficial
27 Aug 2025, 10:43Good day Mzuthini,
Thank you for raising your concerns and for taking my call.
As a valued client of over four years, our goal is to regain your trust and ensure that you continue to enjoy the quality of service we promised when you joined ikeja.
Your query was carefully investigated through multiple stages of troubleshooting by our NOC engineers and RF team. All departments worked together to ensure your internet connection is seamless.We are pleased to confirm that the issue has been identified and resolved. Your connection will continue to be monitored, and as agreed, we will contact you tomorrow for feedback.
Please note that at ikeja, we are committed to delivering world-class customer service and providing you with the best internet experience.Thank you for making ikeja your service provider of choice.
Kind regards,
***
Thank you for raising your concerns and for taking my call.
As a valued client of over four years, our goal is to regain your trust and ensure that you continue to enjoy the quality of service we promised when you joined ikeja.
Your query was carefully investigated through multiple stages of troubleshooting by our NOC engineers and RF team. All departments worked together to ensure your internet connection is seamless.We are pleased to confirm that the issue has been identified and resolved. Your connection will continue to be monitored, and as agreed, we will contact you tomorrow for feedback.
Please note that at ikeja, we are committed to delivering world-class customer service and providing you with the best internet experience.Thank you for making ikeja your service provider of choice.
Kind regards,
***
Best regards,
Ikeja's reply27 Aug 2025, 10:43
Official
Good day Mzuthini,
Thank you for raising your concerns and for taking my call.
As a valued client of over four years, our goal is to regain your trust and ensure that you continue to enjoy the quality of service we promised when you joined ikeja.
Your query was carefully investigated through multiple stages of troubleshooting by our NOC engineers and RF team. All departments worked together to ensure your internet connection is seamless.We are pleased to confirm that the issue has been identified and resolved. Your connection will continue to be monitored, and as agreed, we will contact you tomorrow for feedback.
Please note that at ikeja, we are committed to delivering world-class customer service and providing you with the best internet experience.Thank you for making ikeja your service provider of choice.
Kind regards,
***
Thank you for raising your concerns and for taking my call.
As a valued client of over four years, our goal is to regain your trust and ensure that you continue to enjoy the quality of service we promised when you joined ikeja.
Your query was carefully investigated through multiple stages of troubleshooting by our NOC engineers and RF team. All departments worked together to ensure your internet connection is seamless.We are pleased to confirm that the issue has been identified and resolved. Your connection will continue to be monitored, and as agreed, we will contact you tomorrow for feedback.
Please note that at ikeja, we are committed to delivering world-class customer service and providing you with the best internet experience.Thank you for making ikeja your service provider of choice.
Kind regards,
***
Best regards,