FT
Fezile T
1 reviews | Active since Aug 2023
18 Jan 2026, 14:55
Unreliable wifi
Ikeja is not reliable it's been on and off for 3 days now the connection is not stable, I spoke one if the agent Lerato but seems like they don't wanna help and I'm paying everymonth.
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Replies (1)
Ikeja's replyOfficial
18 Jan 2026, 15:48Good day Fezile,
We’re truly sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we strive to provide, and we sincerely apologise for the inconvenience caused.
Thank you for taking the time to speak with me via our support line. As discussed, your issue has been resolved, and you confirmed that your connection is now back online. We will continue to monitor your connection, and should we detect anything unusual, we will address it promptly.
Please do not hesitate to contact us if you experience any further issues.
Kind Regards
ikeja Team (TS)
Thank you for contacting ikeja! 😊
Please do not hesitate to contact us should you need any assistance.
📱 WhatsApp: ***
📞 Calls: ***
🕖 Operating times: 07h00am to 10h00pm
Enjoy the rest of your day! 🌞
Kind Regards
ikeja Team (TS)
Thank you for contacting ikeja! 😊
Please do not hesitate to contact us should you need any assistance.
📱 WhatsApp: ***
📞 Calls: ***
🕖 Operating times: 07h00am to 10h00pm
Enjoy the rest of your day! 🌞
Ikeja's reply18 Jan 2026, 15:48
Official
Good day Fezile,
We’re truly sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we strive to provide, and we sincerely apologise for the inconvenience caused.
Thank you for taking the time to speak with me via our support line. As discussed, your issue has been resolved, and you confirmed that your connection is now back online. We will continue to monitor your connection, and should we detect anything unusual, we will address it promptly.
Please do not hesitate to contact us if you experience any further issues.
Kind Regards
ikeja Team (TS)
Thank you for contacting ikeja! 😊
Please do not hesitate to contact us should you need any assistance.
📱 WhatsApp: ***
📞 Calls: ***
🕖 Operating times: 07h00am to 10h00pm
Enjoy the rest of your day! 🌞
Kind Regards
ikeja Team (TS)
Thank you for contacting ikeja! 😊
Please do not hesitate to contact us should you need any assistance.
📱 WhatsApp: ***
📞 Calls: ***
🕖 Operating times: 07h00am to 10h00pm
Enjoy the rest of your day! 🌞