NR
Nontsikelelo R
1 reviews | Active since Apr 2022
02 Apr 2022, 13:17
Unprofessional and no communication and *******
I paid for the installation on the 12th of March and I was told that the installation takes from 7 to 14 days except for the weekends. After 14 days with no luck, I was told they'll contact me the "soonest" and I should wait for them on the 2nd April which is today, still waiting no one is picking up calls, no text, no communication from them whatsoever *** is the number I've been communicating with on whatsapp
I'm highly disappointed and super angry with their miscommunication and how they don't care about their clients. Everyday I'd text them with no response,
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Replies (1)0
Replies (1)Ikeja's replyOfficial
04 Apr 2022, 12:14Good morning Nontsikelelo,
I am sorry about the delay you have experienced since signing up for our services! Having received your feedback we have made a booking for you at the soonest possible date.
It would be great to chat once you have been installed so that I can ensure you are happy with the service moving forward.
Best, Patrick the Head of Customer Engagement .
I am sorry about the delay you have experienced since signing up for our services! Having received your feedback we have made a booking for you at the soonest possible date.
It would be great to chat once you have been installed so that I can ensure you are happy with the service moving forward.
Best, Patrick the Head of Customer Engagement .
Ikeja's reply04 Apr 2022, 12:14
Official
Good morning Nontsikelelo,
I am sorry about the delay you have experienced since signing up for our services! Having received your feedback we have made a booking for you at the soonest possible date.
It would be great to chat once you have been installed so that I can ensure you are happy with the service moving forward.
Best, Patrick the Head of Customer Engagement .
I am sorry about the delay you have experienced since signing up for our services! Having received your feedback we have made a booking for you at the soonest possible date.
It would be great to chat once you have been installed so that I can ensure you are happy with the service moving forward.
Best, Patrick the Head of Customer Engagement .
