KM
Kgaugelo M
1 reviews | Active since Mar 2019
13 Dec 2024, 19:57
Unhappy Customer
Worst service provider i have ever experienced. Started off fine. I Was able to connect with no issues for only a month.
First week december the wifi started not having connection. After calling and texting numerous ttimes with call center agents, they sent an Engineer to come fix it, the guy failed.
As we speek its been 2 Weeks with no connection. Ive requested cancelation with no luck. Ive paid for nothing i cant even connect for 1 minutr its forever offline.
If u thinking of buying this service. Think again its *******!!!
Helpful (0)
Replies (1)0
Replies (1)
Ikeja's replyOfficial
13 Dec 2024, 20:00Good day Kgaugelo,
Thank you for your response on Hello Peter. We do apologize or any inconvenience in regards to this.
Please may I ask that you chat to us on *** and ask to speak to me directly and I will gladly resolve this issue for you best I can.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Thank you for your response on Hello Peter. We do apologize or any inconvenience in regards to this.
Please may I ask that you chat to us on *** and ask to speak to me directly and I will gladly resolve this issue for you best I can.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Ikeja's reply13 Dec 2024, 20:00
Official
Good day Kgaugelo,
Thank you for your response on Hello Peter. We do apologize or any inconvenience in regards to this.
Please may I ask that you chat to us on *** and ask to speak to me directly and I will gladly resolve this issue for you best I can.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Thank you for your response on Hello Peter. We do apologize or any inconvenience in regards to this.
Please may I ask that you chat to us on *** and ask to speak to me directly and I will gladly resolve this issue for you best I can.
Once again, we do apologize.
Regards,
Gillian
Senior Lead