Unhappy customer and poor service

I started to have ikeja in January 2024 iyoh poor service every week it gives problems and they don't communicate in time if the problem is on their side. I've been talking to them every week about not having the internet they even send the technician last week to check everything so today since morning the signal breaks when I talk to them they ask me to do a speed test still nothing they tell me they will send another technician to do what exactly because he was here last week I don't understand I'm so annoyed with them, most of their agents are clueless I don't want the technician in my house they should fix it there in their office I'm gatvol with them.